SHIPPING & RETURNS
Shipping & Delivery
What payment options does Limitcross support? We accept all Master, Visa and, American express cards.Net banking facility of all Major Banks in India. What would be the estimated delivery time? Your order will be delivered in 5 to 7 working days from the order placement date. How can you track your order?You can track your order anytime by clicking on my orders (A link under My account Category). There you can track all your order details with your order Id. You can also email us at admin@limitcross.in with your order ID in subject . What do the different order statuses mean? 1. Open: When an order has been placed recently 2. In Transit: When the order is in processing stage by our team. 3. Failed: If the order has been canceled by our team due to any reason. 4. Canceled: When the order has been canceled by the customer. 5. Dispatched: When the order has been processed by our team & is on its way for delivery. 6. Delivered: When the order has been delivered to the customer.
Return Policy
We are confident you will be satisfied with your purchase. However, if for any reason, the product does not meet your expectations, please note the following terms applicable. 1. Return must be made within 7 days from the date of delivery. 2. The items must have not been used in unsoiled condition, complete with all attached tags, the original packaging and the receipt. 3. In case, you do not have the receipt, your merchandise can only be exchanged or better still, a gift Voucher/credit note can be issued to you. 4. Please note that we will not make a refund on any goods that have been damaged or washed. 5. The refund policy is only applicable on those items purchased from limitcross catalogue / Website/Phone / Mail Ordering only. 6. To return items, return sticker will be provided in the packet. This sticker should be pasted on the packet to be returned. 7. Payments for refunds will be made by cheque after deducting a 5% administration charges. 8. Please allow 5 to 7 working days for delivery. 9. Please write down that complaint number in the return sticker and paste it on the box & courier it to the written address with your address written on it. 10. In Case Return order value is less than Rs. 2000.00, then freight for both sides (as per actual), will be deducted before refunds.
Tracking your Order
DELIVERY AND SHIPPINGORDER TRACKINGA shipping confirmation SMS as well as Email will be sent when your purchased product has been shipped with the tracking details, which will allow you to track the status of your shipment.Orders will be processed and shipped within 1-2 business days of ordering.HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.Please allow 24-48 hours from the time you place your order for it's status to update.MY TRACKING INFO SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED ITIf you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.
Money Back Guarantee
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Privacy Policy
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Limitcross Internet Private Limited and its affiliates (collect, use, share or otherwise process your personal information through Limitcross website www.limitcross.in, its mobile application, and m-site (hereinafter referred to as the “Platform”). By visiting the Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform. We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under.Our current Privacy Policy is available at Privacy. Our current Privacy Policy is available at Privacy. f You object to Your Information being transferred or used in this way please do not use Platform. If You object to Your Information being transferred or used in this way please do not use Platform. We may share personal information with our other corporate entities and affiliates. These entities and affiliatesmay market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal information to third parties. This disclosure may be required for us to provide youaccess to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.